Here's a Connecting the Community podcast about the 211 services Michele Watson talks about the integrated 211 system | Connecting the Community (podbean.com)
211 is an easy to remember 3-digit information and referral helpline that connects you to the complete range of government health, community and social services.
211 is free, confidential and available 24/7/365 in 150+ languages (phone, text, chat, email and online)
Check out their web site www.211central.ca
Contact 211 for information and referral to:
- Food Bank and Meal Programs
- Housing Assistance
- Income Support/Financial Assistance
- Disability Support Programs
- Mental Health Support
- and More!
All inquiries are answered by trained and certified Service Navigators.
Needs assessments are conducted as part of the information and referral process.
Referrals are provided based upon the assessment.
Inquiries are tracked and recorded for purposes of quality assurance and reporting purposes.
The Findhelp/211 Central serves Toronto, Peel, York and Durham Regions.
There is a regional monthly Snapshot of needs and SN Reflections, link to 211 BI www.211central.ca/211DataSnapshots . Click HERE to see the "Snapshot" of the calls from York Region from May 2023.
Follow-up or advocacy is offered when warranted.
The community information is data that they maintain and share widely with municipalities, regions and partners
The organization does offer outreach and training on 211 services, Information and Referral and The Human Service Sector as well as specially developed training sessions for the needs of their partners and agencies in the social service sector.
Please consider reaching out. You don't know who might be helped.
